Creating Marketing, Advertising & Social Content for Small Businesses

Call 0418 752 103 or email us : contact@bluecrystalcreative.com

Customer Relationship Management (CRM)

Design, Use & Setup

Take your marketing and customer interaction to the next level with a completely integrated and online CRM system. Record all customer interactions, Store all advertising campaigns, track email marketing responses and give oversight on remote staff actions and customer responses

 

Customer relationship systems management systems let small business market like a big business and let you share resources seamlessly across your entire workforce, at work, at home, in the car all the customer information & history, is available at all times.

What is a CRM system?

A CRM (Customer Relationship Management) system is a program that helps your company Plan, Record, React and Review customer interaction with your company.   Just like an accounts system, the more faithfully you and your staff use your CRM system and follow its rules the more chance you have of achieving your goals and making a real change to your bottom line.

 

The Main Points

Built in Forum - A community for support with common product problems. Typically made up of users and product specialists from the company. Also known as "communities" or "answers".

Automated Workflows - Automate procedures and business processes; for example send a "How's that quote email" 2 weeks after a quote.

Customer Product Database - Track which of your products your customers have. You can create, store, and manage this in the CRM system, add service notes or trouble tickets.

Document and File Management, Store and organize sales and service files, then link these files with contacts, opportunities, projects, or other records.  You'll know who got sent what, by who and when.

Full Security & User Management, Define team roles, Control the access to modules and track login history of each user

Customisation Options, add the fields and pick lists you need for your business

Android  & iPhone Apps synchronizes far more than just contact details including inventory levels, invoice details and status, calendars and schedules

Email Marketing with tracking

 

 

BlueCrystal Creative graphic design and video production

Phone: 0418 752 103

contact@bluecrystalcreative.com
44 Station Rd, Bethania, QLD

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for Small Business

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BlueCrystal Creative graphic design and video production

Call - 0418 752 103
contact @ bluecrystalcreative.com

44 Station Rd, Bethania Qld 4205

 

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BlueCrystal Creative; Marketing, Advertising, Graphic Design, Video Production & Social Content for Small to Medium Businesses, serving Beenleigh, Yatala, Logan & Springwood and South East Queensland.  We work with our clients to launch and build brands, motivate staff, retain clients and help you build a stronger community.

BlueCrystal Creative; Graphic Design, Print Design, Web Design, Product Packaging, Photography, Corporate Video Production, Video Editing & Email Marketing

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